Your satisfaction is very important to us. Merchandise can be returned for a refund or exchanged for another product within 14 business days from the ship date when accompanied by the proper documentation.

PLEASE NOTE:
1. We cannot accept returns or exchanges on any merchandise that has been used. We reserve the right to reject a return after inspection if we deem it was not returned in the condition it was sent to the customer.
2. We generally process returns/exchanges within a week of receiving them.
3. If returned merchandise was originally shipped free of charge to the customer, the cost of that outbound shipment will be deducted from the refund.

Please follow these steps for your return or exchange:

1. Complete this form and include it with your merchandise
2. Ship your return to:

SoftSpot by Wozzy
ATTN: RETURN DEPT.
1506 Jeanette Way
Carrollton, TX 75006

NOTE : We recommend you ship your return with insurance and/or tracking number, as we are not responsible for lost or damaged merchandise in transit to us.